Use the network in a way that keeps it useful for everyone.

This Acceptable Use Policy applies to anyone who accesses or uses Connectix WiFi, networks, accounts, tokens, connection points, equipment, websites or related systems.

It applies to Individual users, Agents, Resellers, organisations, guests and any person using a Connectix service through another authorised account or connection.

This policy should be read together with the Connectix Terms and Conditions and Privacy Policy. Where a separate written agreement contains additional network rules, those rules also apply to the relevant service.

You may not use Connectix services to carry out, facilitate or knowingly support activity that is unlawful under applicable law.

This includes using the network for fraud, unlawful access to systems or data, unlawful interception, distribution of unlawful material, infringement of intellectual property rights, identity misuse, threats or other prohibited conduct.

If Connectix receives a lawful request from a competent authority relating to activity on the network, Connectix may respond as required or permitted by law.

You must not create false or misleading Connectix accounts, impersonate another person, or use an account you are not authorised to use.

You must not generate, alter, duplicate, counterfeit, manipulate or unlawfully obtain Connectix WiFi tokens.

You must not attempt to reuse a token contrary to its conditions, interfere with token validation, modify token records, or use technical methods intended to obtain access without valid authorisation.

Account holders are responsible for taking reasonable steps to protect their login credentials, security codes and devices used to access Connectix services.

Connectix connection points may serve multiple users. You should not deliberately use the service in a manner designed to prevent other users from obtaining reasonable access to shared network resources.

Connectix may use reasonable technical network management measures to protect stability, security and service continuity when unusually disruptive or harmful traffic is detected.

Network management is intended to protect the service rather than to restrict ordinary lawful internet use.

You are responsible for the content and communications you create, access, upload, transmit or distribute using Connectix services.

You must not knowingly use Connectix services to distribute content or communications that are unlawful, fraudulent, malicious, infringing, deceptive or intended to facilitate unlawful conduct.

Connectix does not become responsible for third party internet content merely because that content is accessed through the Connectix network.

Connectix equipment and connection points must be used only for their authorised purpose and in accordance with any instructions provided by Connectix.

You must not open, reconfigure, relocate, resell, damage, interfere with or connect unauthorised equipment to Connectix infrastructure where doing so could affect security, service integrity or another user's access.

Where equipment is installed at an Agent location or another site, access, maintenance, power, placement and equipment responsibilities may also be governed by a separate written agreement.

If Connectix reasonably believes that a service is being used in breach of this policy, Connectix may take proportionate steps to protect the network, users and affected systems.

Depending on the circumstances, this may include requesting that the activity stop, restricting a feature, invalidating affected access credentials or tokens, temporarily limiting access, suspending an account or service, or terminating access where permitted by the applicable agreement and law.

Connectix may act more quickly where there is an immediate security threat, suspected fraud, unlawful activity, significant network disruption or a risk of harm to users or infrastructure.

Where reasonably appropriate, Connectix may investigate the circumstances and give the affected user an opportunity to explain or correct the issue.

Connectix may update this policy when services, network risks, operating practices or legal requirements change. The latest version will be published on this page with an updated revision date.

If a change materially affects how users may access or use a Connectix service, Connectix will take reasonable steps to make the change clear.